How to Make Payment on Made In Nigeria

🛒 Step 1: Add Items to Your Cart

1. Browse through the marketplace and click on any product you wish to buy.

2. Choose your quantity, size, or variation (if applicable).

3. Click “Add to Cart.”

4. Continue shopping or go to your Cart Page to review your selections.

✅ Tip: You can view your cart anytime by clicking the 🛒 Cart Icon at the top right corner of the page.

🧾 Step 2: Review Your Order Summary

Before proceeding to checkout:

• Verify that the product name, price, quantity, and vendor are correct.

• Check the shipping cost (if applicable) — it will automatically calculate based on your delivery location.

• If you have a coupon code, enter it in the “Apply Coupon” box and click Apply to enjoy a discount.

🚀 Step 3: Proceed to Checkout

1. Click “Proceed to Checkout” to move to the payment page.

2. If you are not logged in, you’ll be asked to log in or create an account.

3. Fill in your billing and shipping address details accurately.

4. Double-check your email and phone number — they’ll be used for payment confirmation and delivery updates.

💰 Step 4: Choose Your Preferred Payment Method

Made In Nigeria supports multiple secure payment options to make shopping convenient for everyone.
On the checkout page, select one of the following:

1. Pay Online (Recommended)

Pay instantly using your debit or credit card (Visa, MasterCard, Verve) or via bank transfer through our trusted payment gateway — Paystack or Flutterwave.

✅ Steps:

• Select “Pay Online”

• Click “Place Order”

• You’ll be redirected to a secure payment page

• Enter your card details or choose bank transfer / USSD / wallet

• Confirm the payment using your bank’s OTP or PIN

• Once successful, you’ll be redirected back to Made In Nigeria and receive a payment confirmation email

2. Pay on Delivery (If Available)

Some vendors or regions may offer Cash on Delivery (COD).
If this option appears at checkout:

✅ Steps:

• Select “Pay on Delivery”

• Click “Place Order”

• Your order will be processed and shipped

• Make payment in cash or POS when your item arrives

💡 Note: Pay on Delivery may not be available for all vendors, high-value items, or remote locations.

3. Bank Transfer (Manual)

If you prefer to pay via direct transfer, select Bank Transfer and follow the instructions shown.
You’ll receive the account details of Made In Nigeria’s escrow account or the vendor’s payment link.

✅ Important: Always make payments only through official Made In Nigeria payment channels. Avoid paying directly to vendors unless directed by our system or support team.

📩 Step 5: Confirm Payment

Once payment is made successfully:

• You’ll receive a confirmation email and/or SMS notification

• Your order status in the dashboard will change to “Processing”

• Vendors will begin preparing your order for shipment

If you don’t receive a confirmation within a few minutes, see the “Troubleshooting Payment Issues” section below.

🧾 Step 6: View Payment Details in Your Dashboard

To check your payment status:

1. Log in to your account

2. Go to My Orders

3. Click View Details on the order you paid for

4. Scroll down to see:

   • Payment Method

   • Transaction Reference

   • Amount Paid

   • Payment Date

   • Order Status

✅ Tip: Keep your transaction reference handy for any future support request.

🛡️ Step 7: Payment Security on Made In Nigeria

Your security is our top priority.
Here’s how we keep your transactions safe:

• All payments are processed through encrypted SSL connections.

• We use trusted Nigerian payment gateways (Paystack / Flutterwave).

• Your card details are never stored on our servers.

• Vendors only receive funds after order completion, protecting both buyers and sellers.

⚠️ Step 8: Troubleshooting Payment Issues

If your payment fails or doesn’t reflect:

1. Payment Declined

• Check that your card has sufficient funds.

• Ensure your bank allows online transactions or international payments.

• Try another card or payment method.

2. Payment Successful but Order Not Updated

• Wait a few minutes — sometimes payment confirmation may delay.

• Check your email for a transaction receipt from Paystack/Flutterwave.

• If you were debited but order remains pending, contact support with:

  • Your Order ID

  • Transaction Reference

  • Amount and Date of Payment

3. Double Payment or Wrong Amount

Contact support@madeinnigeria.com with your transaction details.
Refunds for duplicate payments will be processed within 3–7 business days.

💡 Step 9: Frequently Asked Questions (FAQ)

Q1: Can I split payments between multiple methods?
No. Each order must be paid with one payment method at a time.

Q2: Is my money safe if I cancel an order?
Yes. Refunds are processed securely to your original payment method or Made In Nigeria wallet (if applicable).

Q3: Can I pay in installments?
Installment payments may be available in the future through partnered finance options. Stay tuned for updates.

✅ Summary: Quick Payment Checklist

📞 Need Help?

If you encounter any issues while making a payment:
📩 Email: support@madeinnigeria.app
📞 Phone: +234-XXX-XXX-XXXX
💬 Live Chat: Available on the Made In Nigeria website (Mon–Sat, 9AM–6PM)

Our support team will verify your transaction and help resolve any issue promptly.